سياسة الاسترجاع

At Soof, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of delivery for a full refund or exchange.

To initiate a return, please ensure the item is in its original condition, unworn, unwashed, and with all tags attached. Simply contact our customer service team at [insert contact information] to request a return authorization.

Please note the following conditions apply:

• Returns must be postmarked within 30 days of delivery.
• Original shipping charges are non-refundable.
• Customers are responsible for return shipping costs, unless the return is due to a mistake on our part or a defective item.
• Refunds will be issued to the original payment method within 7-10 business days after we receive and process the returned item.

For exchanges, please specify the new size or color you would like. Exchanges will be processed upon receipt of the returned item.

If you have any questions or concerns about our return policy, please don't hesitate to contact us. Your satisfaction is our top priority.

Thank you for shopping with Soof!